Shipping policy

MaxVu Shipping Policy 

Last updated: June 2026

MaxVu vinyl decals are custom‑made to order and shipped from Savannah, Georgia. This Shipping Policy explains how and when your order will be delivered.


1. Where We Ship

We currently ship to addresses within the United States only.

International shipping is not available except by special custom request. If you need a custom international order, email us at Contact@maxvu.com.

2. Production Time (Made‑to‑Order)

Every decal is created specifically for your order. Typical production time is:

• 2–5 business days

During peak seasons or large order volumes, production may take slightly longer. You will receive an email confirmation once your order is in production.


3. Shipping Time

Once your order ships, typical delivery times are:

• USPS First Class: 3–7 business days • USPS Priority Mail: 2–4 business days

Delivery times are estimates and may vary due to carrier delays, weather, or holidays. MaxVu is not responsible for delays caused by USPS or other carriers.

4. Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

If your product listing includes Free Shipping, no additional shipping charges will apply.


5. Tracking Information

All orders include tracking. You will receive a tracking number via email once your order has shipped.

Please allow up to 24 hours for tracking to update after the carrier receives the package.

6. Lost, Delayed, or Stolen Packages

Once a package is accepted by USPS, it is the responsibility of the carrier.

If your package is marked Delivered but you cannot locate it:

  • Check with neighbors

  • Check around your mailbox/porch

  • Wait 24 hours (USPS sometimes marks early)

If still missing, contact USPS directly to open a case.

We will assist where possible, but MaxVu is not responsible for packages lost or stolen after delivery.


7. Damaged Shipments

If your order arrives damaged, contact us within 7 days of delivery at Contact@maxvu.com.

Please include:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging

We will replace damaged items once verified.


8. Incorrect Address

Customers are responsible for entering the correct shipping address at checkout.

If an order is returned due to an incorrect or undeliverable address:

  • We can reship it once the correct address is provided

  • Additional shipping charges may apply

If you notice an address error, email us immediately. We can only correct it before the order ships.

9. Contact Information

For shipping questions, email us at: Contact@maxvu.com

Business Address: Savannah Bandanas, LLC dba MaxVu.com c/o 17S Print and Design 10701 Abercorn Street, Suite 61472 Savannah, GA 31419 United States